Our goal is to be helpful and informative on all the products we carry.
We want our stores to make our customers feel welcome.
Our staff has a wide range of knowledge on American glass, vaporizers, and tobacco.
As PUFFessionals, our main focus has always been and continues to be our customer service; by making the shopping experience at Puff Factory unique and enjoyable. Our regular customers already know this, but we truly look forward to helping each person that walks through the door – virtually or physically. Whether you found us through Instagram while searching online or if you’re someone who shops with us in the stores, we strive to provide you an unparalleled level of service along with offering the highest quality products. We stand behind our product suggestions because we have been through thorough training and therefore have the knowledge necessary to give you all the information that is needed for you to make the right choice.